Welcome to sugarblueburlesque.com
These Terms and Conditions govern the use of sugarblueburlesque.com (“the website”) and the purchase of any goods or services from it.
Acknowledgment and Acceptance of Terms and Conditions
Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability (“Terms and Conditions”).
Sugar Blue Burlesque reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the website, you acknowledge that you have read and understood these Terms and Conditions.
All products are shipped through Australia Post and will posted on the next business day after order is purchased.
Australian orders will be sent via Express post, so they are due to be delivered in the next business day after being posted. You will receive a tracking number from us via email. As we use the Express post satchels, we combine postage if you buy more, ie: up to 500grams, up to 3kgs, up to 5kgs.
International orders are sent two ways depending on the destination country. All items have an estimated delivery time of 3-10 business days to all metropolitan areas of major cities. UK, USA, New Zealand, Singapore, Germany, Ireland, Malaysia, Israel, Spain, China and Canada will all be posted and have tracking numbers which will be emailed to you after the item has been shipped.
To all other international destinations, due to Australia Post not having this tracking service available to you, your items will be posted via airmail, but will have no tracking number. The delivery time will still be between 3-10 business days to all metropolitan areas of the major cities.
Returns and Exchanges on products featured in the online store.
We do our very best to create and stock the best quality products, however if you feel there is a problem with the quality of your order, please get in touch via email immediately and return the product within 7 days of receiving it and we’ll do our very best to remedy the problem.
If there is a defect with the item, we will replace it. If the item is sold out and we are not able to replace the defective item, we can offer a full refund including postage.
If the clothing item does not fit, we are happy to replace the item with another size.
This refund and exchange policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product. All products must be returned in their original condition and packaging. All postage and insurance costs are to be paid by the buyer to return the item to us.
We recommend that you return the product via Registered or express post and that you pre-pay all postage. You assume any risk of loss, theft or damaged goods during transit; therefore advise you take out shipment registration of insurance with your postal carrier. Sugar Blue Burlesque will not be responsible for parcels lost or damaged in transit if you choose not to insure.
Limitation of Liability
Any liability of Sugar Blue Burlesque or Sugar Blue Burlesque’s associates in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Sugar Blue Burlesque, be limited to:
- in relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and
- in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again
Copyright in the Sugar Blue Burlesque website is property of Sugar Blue Burlesque. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Sugar Blue Burlesque. This property may only be used for the purposes of browsing the sugarblueburlesque.com website and acquiring goods and services of Sugar Blue Burlesque.
These Terms and Conditions are governed by the laws in force in Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Australia and any courts, which may hear appeals from those courts.
All care is taken to ensure that sugarblueburlesque.com websites and data transmissions are free from viruses. However, it is your responsibility to scan any such data for viruses.
Questions/Changes in Policy
If you have any questions or concerns with respect to these Terms and Conditions, please feel free to contact us. If elements of our Terms and Conditions change, we will post the changes in this section of our website.